Kudos and Critiques

Springfield, Missouri
AutoCAD 2016
0003423531FY16
AutoCAD Level 1

Overall Rating
Instructor Rating
Course Rating

Message:
The info learned will save me time and make my job easier THANK YOU Jim Cox
D3 Response:
You're welcome. We love to hear how what you learned will benefit you, and we hope to see you for level 2!

Surveyed on November 9, 2015
Training
Kansas City, Missouri
Autodesk Inventor 2016
0003423539FY16
Autodesk Inventor 2016 - Part Module

Overall Rating
Instructor Rating
Course Rating

Message:
Dan was very helpful when it came to applying these new topics. He showed great understanding of the material and checked frequently to see if I had questions or not. I really liked that he explained possible tricky situations that I will run into with this program and how to effectively work through them.
D3 Response:
Thank you for highlighting the aspects of the course that you particularly liked. It helps us in making sure our classes are as beneficial as possible.

Surveyed on November 9, 2015
Training
Memphis, Tn
Autocad 2015
CAS-27130-T5M1P8
File I am trying to open is slow to open.

Overall Rating
Communication
Professionalism

Message:
D3 works hard to quickly answer my questions and provide a resolution to any problems


Surveyed on November 9, 2015
Support
Canon City, CO
Inventor 2016
CAS-27025-W3W0Y4
Way to dimension an arc

Overall Rating
Communication
Professionalism

Message:
I was asking if there was a means of creating a dimension for an arc. Dan Hunsucker provided the answer as well as screen shots telling me where to look and how to do. That got me the information I needed for how long a tubing section to cut and bend on my Universal Fabricator to make firewood racks for my wife's younger daughter and her husband. Turned out absolutely perfect!!! Dan - thanks so much for your help!!!!
Recommend D3 Technologies when issues with Autodesk applications comes up.
Dan always provides me with the solution and often times an example.
D3 Response:
Thank you so much for sharing your experience with us and for the recommendation. We appreciate it!

Surveyed on November 6, 2015
Support
Thedford, NE
Inventor 2014
CAS-27114-K3B2W6
How do you export a 3D model from Inventor to a .dxf.

Overall Rating
Communication
Professionalism

Message:
Again and again, I find your customer support to be outstanding. Michael was patient, not condescending, and knowledgeable.
D3 Response:
Thank you!

Surveyed on November 6, 2015
Support
Riverside, MO
Inventor Professional 2016
CAS-27113-G1F2J2
Question regarding layout in IDW for Inventor

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Communication
Professionalism

Message:



Surveyed on November 6, 2015
Support
Joplin, MO
Autocad Electrical 2016
CAS-27076-T4Q6L3
Wanting to create an assembly in AutoCAD Electrical

Overall Rating
Communication
Professionalism

Message:
High level of professionalism, the D3 agent resolved my issue with a 3 minutes video tutorial. He was wonderful... He was amazing.


Surveyed on November 5, 2015
Support
Fulton, Mo
Algor Simulation 2011
CAS-27081-Z9L2D4
Network Installation Issue

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Communication
Professionalism

Message:



Surveyed on November 5, 2015
Support
Liberty, MO
Autocad Mechanical 2015
CAS-27084-C1Z7M0
When trying to launch AutoCAD Mechanical getting License could not be obtained from license manager -5.412.0

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Communication
Professionalism

Message:



Surveyed on November 5, 2015
Support
Morgan City, LA
Autocad 2016
CAS-27085-R6D1W4
ACAD crashing during startup under user, works with other profiles

Overall Rating
Communication
Professionalism

Message:
Same as the comments above: Ryan Johnson was very helpful. Sent me a link on other solutions next time I have this issue. Denni Schlack was also quick to respond to my original support request.
Ryan Johnson was very helpful. Sent me a link on other solutions next time I have this issue. Denni Schlack was also quick to respond to my original support request.
Recreating the user profile resolved the issue. I was going to do this before I called but was curious if there was another solution.


Surveyed on November 5, 2015
Support