Kudos and Critiques

McKinney, TX
Vault 2015
CAS-26484-H7G6J3 		Vault is not backing up

Overall Rating
Communication
Professionalism

Message:



Surveyed on September 11, 2015 		Support
Bossier City, LA
Inventor 2016
CAS-26517-L2Y0P1 		can I save an Inventor drawing backwards from 2016 to 2015?

Overall Rating
Communication
Professionalism

Message:
Ryan was able to quickly and efficiently answer my question.Thanks
D3 Response:
You're welcome.

Surveyed on September 11, 2015 		Support
JONESBORO, Arkansas
AutoCAD Electrical 2015
0003376243FY16 		AutoCAD Electrical Essentials Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on September 10, 2015 		Training
Batesville, Arkansas
AutoCAD Electrical 2015
0003376241FY16 		AutoCAD Electrical Essentials Part 1

Overall Rating
Instructor Rating
Course Rating

Message:
I learned a lot of new information that will help make me more productive. Dan was an awesome teacher who added extra tips and nuggets of wisdom that made the trip well worth it. I am looking forward to part two.
D3 Response:
We are so glad to hear this, and look forward to seeing you for part two!

Surveyed on September 10, 2015 		Training
Jonesboro, Arkansas
AutoCAD Electrical 2015
0003376242FY16 		AutoCAD Electrical Essentials Part 1

Overall Rating
Instructor Rating
Course Rating

Message:
The class was very helpful and the instructor was very knowledgeable.


Surveyed on September 10, 2015 		Training
Parsons, KS
Autocad 2016
CAS-26475-S1Q4M1 		Wanting a ACAD viewer to view STP files

Overall Rating
Communication
Professionalism

Message:
Fast, friendly and accurate responses. Very knowledgeable.


Surveyed on September 10, 2015 		Support
St. Louis, MO
Vault 2016
CAS-26493-S6B0Q2 		Can I see who's logged into Vault and using licenses?

Overall Rating
Communication
Professionalism

Message:
I was able to find a better way just by googling
I ended up having to show D3 exactly what I was looking for
D3 Response:
We're glad to hear you found a solution. Every once in a while, a quick Google search is all it takes. :)

Surveyed on September 10, 2015 		Support
Sulphur, LA
CAD Products
CAS-26329-X6G8N5 		Is Recap 360 the same as Recap

Overall Rating
Communication
Professionalism

Message:
James Jung was excellent. I am sorry I had to leave the session so quick. I was called away to a rush meeting. He was quick and through answering my questions.


Surveyed on August 26, 2015 		Support
Newnan, GA
HSMWorks
CAS-26345-N2H2H5 		Having trouble adding 2D Contour to the outside of my part.

Overall Rating
Communication
Professionalism

Message:
D3 Tech support was very quick and efficient in their response to my issue. I would recommend calling them for any technical issues.
D3 Response:
Thank you! We appreciate this kudos and recommendation!

Surveyed on August 26, 2015 		Support
Addison, TX
Autocad Electrical 2012
CAS-26342-D5D8S4 		Don't have password to login to vault through Electrical

Overall Rating
Communication
Professionalism

Message:



Surveyed on August 26, 2015 		Support