Kudos and Critiques

Monett, Missouri
Autodesk Inventor 2016
0003389448FY16
Inventor Drawing

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on September 28, 2015
Training
Sedalia, Missouri
Autodesk Inventor 2016
0003389450FY16
Inventor Drawing

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on September 28, 2015
Training
Lebanon, Missouri
Autodesk Inventor 2016
0003389447FY16
Inventor Drawing

Overall Rating
Instructor Rating
Course Rating

Message:
Excellent job at dealing with questions on the fly. Also willing to troubleshoot anything that is not readily solved that day in class.


Surveyed on September 28, 2015
Training
Prarie Village, MO
Autocad Electrical 2016
CAS-26675-F9J8V8
When placing a symbol I am getting an error 'File not found: WD_MLRH.dwg'

Overall Rating
Communication
Professionalism

Message:
A fix was implemented but there was no global solution to the problem, which was that 2016 was referencing old file locations from previous installs.
D3 Response:
We are glad a fix was found, but are sorry you encountered such a problem.

Surveyed on September 28, 2015
Support
Joplin, MO
Autocad 2016
CAS-26587-P9G0P4
Inserting PDF as image looses connection when reopening drawing

Overall Rating
Communication
Professionalism

Message:



Surveyed on September 28, 2015
Support
Iola, KS
Inventor 2016
CAS-26670-S5R2V4
Constrain shaft and pulley so they rotate together

Overall Rating
Communication
Professionalism

Message:
Was helpful in troubleshooting problem.


Surveyed on September 28, 2015
Support
Broussard, LA
Network Licensing
CAS-26647-Q7F4X5
Sim Mechanical not able to get license

Overall Rating
Communication
Professionalism

Message:
Wish I had time to do so. Give Dan a raise, he was awesome with his deductive analytical reasoning concerning my issue.
Need I say more?
Dan is the MAN!
D3 Response:
That he is!

Surveyed on September 25, 2015
Support
Lebanon, MO
Inventor Professional 2016
CAS-26608-K8X3C0
STEP File Assistance

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Communication
Professionalism

Message:



Surveyed on September 25, 2015
Support
Joplin, MO
Inventor 2015
CAS-26641-T7V4C6
Drawing needs pointed to another file

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Communication
Professionalism

Message:



Surveyed on September 24, 2015
Support
Baton Rouge, LA
Vault 2014
CAS-26636-Y5W3S8
Unable to checkin Acad drawing from Acad

Overall Rating
Communication
Professionalism

Message:
The problem fixed itself. The issue is once in a while we cannot check cad drawings into Vault. This seams to last only a few hours to maybe a day. This particular occurrence was lasted longer. However by the time I got in touch with D3, the problem fixed itself. This issue only seams to happen once every couple of months.
D3 Response:
We are sorry to hear that you are experiencing this reoccurring issue. If the problem persists don't hesitate to contact us.

Surveyed on September 24, 2015
Support