Kudos and Critiques
| Info | Review | Category |
|---|---|---|
|
Gonzales, LA Simulation Mechanical 2015 CAS-26685-Q4Z6K4 |
Simulation not solving after machine reinstall
Overall Rating Communication Professionalism Message: Got back to me/IT in a timely mannerHelp my IT guy get through the issue D3 Response: We were happy to help, and if you experience any more issues don't hesitate to get ahold of us. Surveyed on October 12, 2015 |
Support |
|
Kansas City, MO Inventor Professional 2013 CAS-26798-B3K2B3 |
Problems Viewing Solid Part
Overall Rating Communication Professionalism Message: Surveyed on October 8, 2015 |
Support |
|
Golden, CO Inventor Professional 2014 CAS-26744-S9T3P9 |
Wanting to retain disconnected Inventor dimensions
Overall Rating Communication Professionalism Message: Surveyed on October 8, 2015 |
Support |
|
Beardstown, IL Autocad Electrical 2016 CAS-26799-W4J4P6 |
Evaluation of a file
Overall Rating Communication Professionalism Message: Quick response to a technical question. Professional, courteous. Surveyed on October 8, 2015 |
Support |
|
Sulphur, LA Autocad 2016 CAS-26803-T9N1R0 |
Installation Issue
Overall Rating Communication Professionalism Message: Both Justen Pendergraft and Shawn Budden were very helpful as always. On this last issue they were very diligent in helping solve the issue. Vaghn has also helped out with another issue earlier in the week. The D3 team has always treated ReCon well and very knowledgeable in their careers. D3 Response: We appreciate hearing this and thank you for taking the time to let us know this. We are happy to help whenever an issue arises. Surveyed on October 8, 2015 |
Support |
|
Lincoln, NE Autocad P&ID 2016 CAS-26778-X0D2Q3 |
P&ID Symbol Creation
Overall Rating Communication Professionalism Message: [D3] Support was far better than [Competitor Name], they had little /no PID experience. Will ensure PO for software and training goes your way. Shawn bugged me until I was happy once we started. D3 Response: Thank you for the great feedback!...Autodesk Plant Solutions is one of our specialties here at D3! Surveyed on October 7, 2015 |
Support |
|
Humboldt, KS Autocad 2016 CAS-26733-V0T4K2 |
Need help bringing .dng file into AutoCAD.
Overall Rating Communication Professionalism Message: Very prompt with their help, when asked. Surveyed on October 6, 2015 |
Support |
|
Tulsa, OK Inventor 2014 CAS-26707-W7L3N8 |
need help importing blocks into a drawing
Overall Rating Communication Professionalism Message: Great job and very knowledgeable. Surveyed on October 5, 2015 |
Support |
|
Oklahoma City, OK Inventor Professional 2015 CAS-26749-B3H5Z5 |
Drawing views not updating with appearance changes
Overall Rating Communication Professionalism Message: As always, a very professional solution Surveyed on October 5, 2015 |
Support |
|
Russellville, AR Autocad Electrical 2016 CAS-26673-J6K0Z5 |
Electrical crashing on opening project
Overall Rating Communication Professionalism Message: Surveyed on October 2, 2015 |
Support |