Kudos and Critiques

Lenexa, KS
Inventor 2015
CAS-25209-H5N6R7
Large assembly drawing crashing when opening

Overall Rating
Communication
Professionalism

Message:
Dan is very knowledgeable and easy to talk to. He answered all my questions, even beyond the original issue.
Top notch support.
D3 Response:
Thank you for sharing! It is good to hear stories of when we are able to provide assistance that goes beyond the original issue!

Surveyed on May 13, 2015
Support
Youngsville, LA
Inventor Professional 2015
CAS-25215-N5J1L4
Looking for info on frame generator and sheet metal parts

Overall Rating
Communication
Professionalism

Message:
Issue was not fully resolved but handled the best we could over the telephone. We discussed possibly scheduling some in-person help/training.
D3 Response:
We appreciate your patience with the process and look forward to working with you further!

Surveyed on May 13, 2015
Support
Joplin, MO
Product Design Suite
CAS-25178-Y2M4C4
having trouble with Autodesk Registration

Overall Rating
Communication
Professionalism

Message:



Surveyed on May 12, 2015
Support
Oklahoma City, OK
Product Design Suite
CAS-25191-L3J2P4
2015 Serial Numbers is invalid

Overall Rating
Communication
Professionalism

Message:
The response time was good, especially considering in was an emergency situation.
Just don't recommend much
Poof! It's magic. One minute it wasn't working - the next it was. But D-3 response was positive and timely.
D3 Response:
Glad to hear we were able to quickly fix the emergency situation and will be more than happy to do so again if the need ever arises!

Surveyed on May 12, 2015
Support
Houston, Texas
Autodesk Inventor 2015
0003285523FY16
Autodesk Inventor 2015 Essentials - Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on May 11, 2015
Training
HOUSTON, Texas
Autodesk Inventor 2015
0003285536FY16
Autodesk Inventor 2015 Essentials - Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on May 11, 2015
Training
Houston, Texas
Autodesk Inventor 2015
0003285525FY16
Autodesk Inventor 2015 Essentials - Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on May 11, 2015
Training
Houston, Texas
Autodesk Inventor 2015
0003285534FY16
Autodesk Inventor 2015 Essentials - Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on May 11, 2015
Training
Houston, Texas
Autodesk Inventor 2015
0003285362FY16
Autodesk Inventor 2015 Essentials - Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on May 11, 2015
Training
Lafayette, Louisiana
Autodesk Inventor 2015
0003285359FY16
Autodesk Inventor 2015 Essentials - Part 1

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on May 11, 2015
Training