Kudos and Critiques

St. Charles, MO
Autocad 2016
CAS-26257-V5P2N7
getting unreconciled layers in AutoCAD

Overall Rating
Communication
Professionalism

Message:
The support team was/is very attentive, professional, and patient. The rep was very knowledgeable in assisting with my needs.
Overall great job!
Very clear and specific. Very understandable.
D3 Response:
Thank you, and thank you for sharing!

Surveyed on August 18, 2015
Support
Houston, TX
Vault Professional 2016
CAS-26192-Z8S5J7
When trying to check in file it gives an error about .dwf saying 'A file with that name already exists in vault' and it wont let us check it back in

Overall Rating
Communication
Professionalism

Message:



Surveyed on August 18, 2015
Support
Steeleville, Illinois
AutoCAD Electrical 2016
0003356694FY16
AutoCAD Electrical Fundamentals Part 2

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on August 17, 2015
Training
St. Louis, Missouri
AutoCAD Electrical 2016
0003356698FY16
AutoCAD Electrical Fundamentals Part 2

Overall Rating
Instructor Rating
Course Rating

Message:
VERY INTERESTING COURSE. THE SOFTWARE HAS MANY TOOLS IN ORDER TO SATISFY AREAS OF IMPROVEMENT IN INDUSTRY.
D3 Response:
We are so glad you enjoyed it and found it beneficial!

Surveyed on August 17, 2015
Training
Shawnee, OK
Product Design Suite 2015
CAS-26167-X8T5M8
need to upgrade software to 2015

Overall Rating
Communication
Professionalism

Message:



Surveyed on August 17, 2015
Support
Sulphur, LA
Autocad 2016
CAS-26232-W8Z9Q0
Can we run drawing recovery from Task Manager?

Overall Rating
Communication
Professionalism

Message:
D3 has always been prompt and knowledgeable about any issues we have had. They have been more than helpful in resolving any problem areas.it was a yes/no answer. Will need to look at going a different direction.
D3 Response:
Well thank you, and we look forward to continuing to be there to help you solve such problems as you run across them.

Surveyed on August 17, 2015
Support
New Iberia, LA
Autocad 2015
CAS-26224-V5Q0G6
requested license file

Overall Rating
Communication
Professionalism

Message:



Surveyed on August 14, 2015
Support
Wichita, KS
Inventor 2016
CAS-26233-Z9B1W6
Will changing our Inventor workspace cause file paths to be broken?

Overall Rating
Communication
Professionalism

Message:



Surveyed on August 14, 2015
Support
Russellville, AR
Autocad Electrical 2016
CAS-26169-K1F8K0
Need to get new license file and get software running

Overall Rating
Communication
Professionalism

Message:



Surveyed on August 14, 2015
Support
Springfield, Missouri
AutoCAD 2016
0003354427FY16
AutoCAD 2016 Level one

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on August 13, 2015
Training