Kudos and Critiques

Tulsa, Ok
Vault Professional 2017
CAS-36316-B9L0H5
Can't grab file for India server

Overall Rating
Communication
Professionalism

Message:
The problem was reported and within 30 minutes it was resolved.


Surveyed on January 12, 2017
Support
New Iberia, LA
Autocad 2017
CAS-36313-T6D0R2
dxf export isn't working properly

Overall Rating
Communication
Professionalism

Message:
Michael was on point... had a solution in minutes..
D3 Response:
Glad we could help get you back up and running as quickly as possible.

Surveyed on January 12, 2017
Support
Salina, Ks
Vault Professional 2016
CAS-36168-Z0Y5M3
IP Address Change Planning

Overall Rating
Communication
Professionalism

Message:



Surveyed on January 12, 2017
Support
Warren, AR
Autocad 2017
CAS-36174-F3F4Y7
Needs 2017 license file

Overall Rating
Communication
Professionalism

Message:



Surveyed on January 12, 2017
Support
Scott, LA
Vault Professional
CAS-36272-J4F5Y7
Vault issues, cannot check in or out, files are locked

Overall Rating
Communication
Professionalism

Message:



Surveyed on January 12, 2017
Support
Eagle Point, OR
Inventor Professional 2013
CAS-36173-T3Y3B5
inventor combine parts

Overall Rating
Communication
Professionalism

Message:
I highly recommend D3 support for any level of required expertise and technical support.
Jason was skillful and highly knowledgeable with professional help. He helped me out of a deep hole.
with skill and know how
D3 Response:
Thank you so much for your recommendation of our D3 support team! It is greatly appreciated.

Surveyed on January 10, 2017
Support
Carthage, MO,
Autodesk Fusion360 New
0003853036FY17
Fusion 360 Essentials

Overall Rating
Instructor Rating
Course Rating

Message:
Great course, great facility, great instructor... top shelf in every way.
D3 Response:
Thank you!

Surveyed on January 9, 2017
Training
Olathe, KS
Autocad Mechanical 2016
CAS-36165-D5Q7C9
Lost Vault ribbon in AutoCAD Mech. 2016

Overall Rating
Communication
Professionalism

Message:
Jason was able to resolve my issue and worked through it with me.


Surveyed on January 9, 2017
Support
Batesville, AR
CAD Products
CAS-36155-L7J6C6
Way to add an Excel sheet to a drawing

Overall Rating
Communication
Professionalism

Message:



Surveyed on January 9, 2017
Support
Ogden, UT
Inventor HSM
CAS-36157-G5X2R6
How to change UCS for programming parts

Overall Rating
Communication
Professionalism

Message:



Surveyed on January 7, 2017
Support