Kudos and Critiques

Nixa, MO
Product Design Suite 2017
CAS-30201-B0F0X1
Activation problem

Overall Rating
Communication
Professionalism

Message:



Surveyed on July 28, 2016
Support
Tulsa, OK
Vault 2016
CAS-30357-K6F2D0
AutoCAD crashing during check-in, files get errors message

Overall Rating
Communication
Professionalism

Message:
I really appreciated the support provided by D3. My technician was courteous, supportive and expressed a commitment to helping in the event the problem reoccurs. I was not treated like a number!This was not due to any inability on D3's part. I was simply able to resolve the problem before I was contacted.
D3 Response:
Thank you so much for sharing. We appreciate it and your kind words. We admire your proactive approach to the problem and glad you were able to resolve it. Don't hesitate to contact us again if you should experience the same issue or a different one.

Surveyed on July 28, 2016
Support
Heber Springs, AR
Autocad 2016
CAS-30317-R1X7X6
Cannot Copy or Delete Objects in ACAD DWG

Overall Rating
Communication
Professionalism

Message:
Great, I needed to be functional as quick as possible and D3 got it done fast. Highly appreciated.
D3 Response:
We were happy to be of assistance!

Surveyed on July 27, 2016
Support
Hays,
Autodesk Inventor 2017
0003656135FY17
Inventor Sheetmetal

Overall Rating
Instructor Rating
Course Rating

Message:



Surveyed on July 25, 2016
Training
Broussard, LA
Autocad LT
CAS-30254-P6B8L1
Having issues getting a license

Overall Rating
Communication
Professionalism

Message:
Great Job Very Easy to work with


Surveyed on July 21, 2016
Support
Irving, TX
Product Design Suite 2017
CAS-30238-V2R5C9
Needing help with creating an installation deployment

Overall Rating
Communication
Professionalism

Message:
great people to work with - John Michael provided us great help- he was honest and clear and we choose D3 over three other vendors


Surveyed on July 21, 2016
Support
Springfield, MO
Network Licensing
CAS-30212-J7W5V7
Network license setup help

Overall Rating
Communication
Professionalism

Message:
Dan was very helpful and easy to work with.


Surveyed on July 21, 2016
Support
Oklahoma City, OK
Inventor Professional 2016
CAS-30210-F1L0P0
Pattern feature

Overall Rating
Communication
Professionalism

Message:
as always, good job


Surveyed on July 21, 2016
Support
HARVEY, LA
Autocad 2016
CAS-30239-T1V4Y9
Trouble opening drawing received from 3rd party

Overall Rating
Communication
Professionalism

Message:



Surveyed on July 21, 2016
Support
Berryville, AR
Inventor Professional 2017
CAS-30227-Z2X1Z9
Migration issues

Overall Rating
Communication
Professionalism

Message:



Surveyed on July 20, 2016
Support